Detail District Mobile Detailing Policies & Terms of Service

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At Detail District, we are committed to providing high-quality mobile detailing and tinting services across Vancouver, BC. To ensure a smooth and professional experience for all clients, please review our service policies below.

Appointments must be booked in advance. We recommend scheduling early to secure your preferred date and time. While we strive to be punctual, arrival times may vary slightly due to traffic or prior job conditions. Clients will be notified of any delays.

As a mobile service, we require:

• Safe and legal access to your vehicle 
• Adequate space to work around the vehicle 
• Permission to operate at the service location 

Access to power and water is preferred but not always required, depending on the service booked. Please inform us in advance if access is unavailable.

Our services are weather-dependent. In cases of heavy rain, snow, or unsafe working conditions, appointments may be rescheduled. We will contact you as soon as possible to arrange a new time.

All prices are based on vehicle size, condition, and selected services. Heavily soiled vehicles or excessive pet hair may be subject to additional charges, which will be discussed prior to service.

Payment is due upon completion of the service. We accept cash and electronic payments.

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may be subject to a fee. No-shows may result in refusal of future bookings.

Clients are responsible for removing personal belongings prior to the appointment. While we take great care, we are not responsible for lost or damaged personal items left inside the vehicle.

We also ask that you inform us of any pre-existing damage (scratches, stains, electrical issues, etc.) before service begins.

While we strive for the best possible results, some stains, odors, scratches, or imperfections may be permanent and cannot be fully removed. Results may vary depending on the condition and age of the vehicle.

All tinting services are performed using high-quality film and professional installation techniques.

• A curing period of 2–5 days is required; during this time, windows should not be rolled down. 
• Minor water bubbles or haze may appear during curing and will dissipate naturally. 
• We are not responsible for damage caused by failure to follow aftercare instructions. 

Customer satisfaction is important to us. If you are not fully satisfied with your service, please notify us within 24 hours, and we will do our best to address any concerns.

If you have any questions regarding our policies or services, please contact us directly. We are always happy to assist.

By booking any service with Detail District, you agree to the following terms and conditions. These policies are in place to ensure clarity, fairness, and a high standard of service for all clients.

Detail District provides mobile car detailing and tinting services throughout Vancouver, BC. By booking an appointment, the client authorizes Detail District to perform the requested services on their vehicle.

Clients must disclose any pre-existing damage prior to service (including but not limited to scratches, stains, paint damage, loose trim, or electrical issues).

Detail District is not responsible for:

• Pre-existing damage 
• Wear and tear due to age or condition 
• Damage to fragile or deteriorated components 

We reserve the right to refuse or stop service if a vehicle’s condition poses a risk.

Clients are responsible for removing all personal items before the appointment. Detail District is not liable for any lost, misplaced, or damaged items left in the vehicle.

The client must provide:

• Safe, legal, and accessible location for service 
• Adequate space to work around the vehicle 

Failure to provide a suitable work environment may result in cancellation or rescheduling.

Services may be rescheduled due to unsafe weather conditions (rain, snow, extreme temperatures). Detail District will make reasonable efforts to notify clients promptly.

Pricing is based on vehicle size, condition, and selected services.

Additional charges may apply for:

• Excessive dirt, stains, or pet hair 
• Oversized vehicles 
• Specialized treatments 

Any additional costs will be communicated before proceeding.

Payment is due immediately upon completion of service unless otherwise agreed. Failure to complete payment may result in additional fees or refusal of future service.

We require a minimum of 24 hours’ notice for cancellations or rescheduling.

• Late cancellations may be subject to a fee 
• No-shows may be charged and/or refused future bookings 

While we strive for the highest quality results, some stains, scratches, odors, or imperfections may be permanent. Results vary depending on the condition and materials of the vehicle.

By purchasing tinting services, the client acknowledges:

• A curing period of 2–5 days is required 
• Windows must not be rolled down during curing 
• Minor bubbles, haze, or distortion may appear temporarily 

Failure to follow aftercare instructions voids any warranty or responsibility.

Detail District is not liable for:

• Pre-existing damage or undisclosed issues 
• Damage to sensitive or aftermarket components 
• Mechanical or electrical failures during or after service 
• Any indirect, incidental, or consequential damages 

By booking, the client agrees to release Detail District from liability except in cases of proven negligence.

If you are not satisfied with your service, you must notify us within 24 hours. We will make reasonable efforts to resolve any concerns. Refunds are not guaranteed and are handled on a case-by-case basis.

Detail District reserves the right to refuse or discontinue service at any time due to safety concerns, inappropriate conditions, or client behavior.

By booking a service, you acknowledge that you have read, understood, and agreed to these Terms of Service & Liability Waiver.